(Postage fees will show when you choose the shipping option.) Customer service If you have items shipped to you, you’ll pay for the postage and pay any sales tax required by your state. Those who want to buy on this site can search by location, item type or look at the closets of their favorite sellers. If you want to increase the number of buyers who see what you have for sale, you can “bump” or “promote” your advertisement by paying a small fee - anywhere from $2 to $8, depending on whether you just want to boost its visibility for a day or for a longer period. ![]() And a few say their bank accounts, credit or debit cards were hit with fraudulent charges after providing account numbers to OfferUp. ![]() Other complaints say that the site never paid for items that were received by buyers. That left the shipper without the item, without pay and still paying fees. People have complained that the requisite OfferUp labels didn’t print correctly, thus the site marked their items as undelivered. Reviews of the site indicate that the shipping can be dicey. Shipping woesīut, if you choose the shipping option, you’ll pay a site commission of 12.9% of the sales price (or $1.99, whichever is more). We see almost no complaints about this process. You can choose to only sell items in person, in which case selling here is completely free.īuyers typically pay in cash and pick up at your door - or at a safe and well-lighted location of the seller’s choosing. To list items for sale, you’ll need to take clear photos and post them with a title, description, price and where the item is located. This, again, can give you some confidence about who you’re dealing with. (All sales sites have some of these, so it’s smart to be wary.) Buyers and sellers are also asked to rate each other after a sale. This is partly to help buyers and sellers know when they’re dealing with a scammer. The site will require you to verify your email, phone number and will encourage you to link your Facebook account too. All sales transactions - and communication between buyers and sellers - is done on your phone. If you want to buy or sell with OfferUp, you’ll need to download the smart phone app. This appears to be the main reason why the site is ruthlessly panned on TrustPilot and SiteJabber. Modeled after CraigsList, this app works well for local sales.īut people who need to ship items - the one time you’ll get charged - complain about it bitterly. OfferUp is a peer-to-peer sales site that allows most people to list and sell items for free. ![]() Requirements: Smart phone, valid email and phone number Must be over age 13 to use the app if you’re under age 18, you must have parental supervision OfferUp Review: In-person sales are free, but there’s a fee for shipped items. OfferUp helps you sell personal items, ranging from cars to clothing.
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